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This Week's Highlights

SPEAKER SERIES: Introduction to ISO 9001 – Quality Management

NOTE: This opportunity has expired or is an event which has already taken place.

Presenter: Karen Noftall, President, Quality Matters

Title: Introduction to ISO 14001 – Environmental Management

Date: January 20, 2015
Time: 12:00pm – 1:30pm (light lunch provided)
Location: NEIA’s Board Room at 90 O’Leary Ave
Cost: FREE!

Are you interested in learning more about the Quality Management Standard, ISO 9001? If yes, then you should come attend our ISO 9001 speaker series session. ISO 9001 Quality Management is the world’s most recognized quality management standard.

Adhering to the standard will help you manage quality whatever the size of your business with a standard that’s recognized the world over. You can: save money, increase profit, win more business, and satisfy more customers in the process. The session will also provide some information regarding the changes to the standard that are expected for release in 2015.

What are the benefits of ISO 9001 Quality Management?

  • Allows you to become a more consistent competitor in your marketplace
  • Better quality management helps you meet customer needs
  • More efficient ways of working will save time, money and resources
  • Improved operational performance will cut errors and increase profits
  • Motivate and engage staff with more efficient internal processes
  • Win more high value customers with better customer service
  • Broaden business opportunities by demonstrating compliance

This session is the second in a series of presentations on standards of value for firms operating in the environmental sector. Other upcoming sessions include information on: ISO 26000 (Guidance on Social Responsibility), OHSAS 18001 (Occupational Health and Safety Management System), and Integrated Management Systems. Registration for these other sessions will be available in due course.

About Karen Noftall


(B.Sc., PMP, RAB/QMS Lead Quality Auditor; Lead Environmental Auditor; Lead Registration Auditor-QMS; CSA Certified Trainer; QMPR/HACCP Certified.)

Karen is the owner and president of Quality Matters Inc., a QHSE firm operating for over 17 years in St. John’s, Newfoundland and Labrador. Quality Matters offers its clients consulting, auditing and training services in business, quality, health & safety and environmental management programs to the service and manufacturing industries in both the private and public sectors.

Karen holds a Bachelor of Science Degree from Memorial University of Newfoundland and Labrador and has various accreditations/certificates including Project Management Professional and Lead Environmental Auditor. She is the former President of the Newfoundland Labrador Organization for Women Entrepreneurs (NLOWE).

She has more than 25 years of experience in the business and QHSE fields and has certified over 100 small, medium and large companies to the International Standards Organization (ISO) requirements including ISO 14001; Environmental Management Systems.

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